Customer Relationship Manager

at  Chrysla Development Limited

Chrysla Development Limited is a fast growing real estate company, saddled with the responsiblity to create and impact values to humunity and communities through real estate. over the years, this great establishment has been able to put lasting smiles on peoples faces through various cutting-edge technologies, innovations and philantrophic moves. Chrysla has been able to make over a hundred and fifty person land owners in Delta state and beyond. Breaking into the world space of real estate and being the most sort after real estate company in Nigeria and beyond is the drive behind this swift move.
We are recruiting to fill the position below:

JOB DESCRIPTION

• Communicating with customers through various channels like phone, email, and chat.
• Understanding customer issues and providing appropriate solutions.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Providing feedback on the efficiency of the customer service process.
• Knowing the products inside and out so that they can answer questions.
• Ensuring customer satisfaction and providing professional customer support.
• Handling complaints, processing orders, and providing information about products and services.
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Working with the Manager to ensure proper customer service is being delivered.
• You are expected to convince at least one Prospects out of the over 1000 prospects on the company’s database and the new prospect brought in everyday by Sales Personel to buy the companies product.

REQUIREMENTS

• Candidates should possess relevant qualifications.
• Experience: Minimun 1 Year.

Please refer the Job description for details