Customer Screen Officer-Tuggeranong

at  Amplifon

Bay Audio is one of Australia’s leading retail hearing health providers. We believe in living life at full volume, and at Bay Audio, you will have the opportunity to encourage customers to have a free hearing assessment that could change their life! This role works in a few of our local stores, offering an opportunity to change more lives!

• Drive lead generation daily by approaching and talking to potential customers
• Work with the store team to achieve targets
• Support the Customer Engagement Manager and Clinician (Audiologist) by scheduling and following up on appointments for potential customers
• Complete daily operational processes and develop store strategies to increase customer leads, expand store traffic, and optimize profitability
• Actively encourage customers in the shopping centre to check their hearing health by completing a free 5-minute touch screen test
• Explain hearing results and recommend next steps to customers
• Build rapport with new and enhance relationships with existing customers
• Perform ad hoc duties as directed by the Store Manager