Customer Service/Administration

at  Cosey Homes

Cosey Homes is a national Chartered Surveying firm. We are committed to providing our talented professionals with a secure vision of their place in the company. Due to continued growth, we currently have opportunities for Survey Sales Consultants within our Head office team.
Our company values are that of the modern era. We are highly innovative, always thinking of opportunities to create new ways of driving growth, creating efficiency, developing people and being a leader in our market.

WHAT WILL YOU BE DOING?

Your role as a Customer Experience Advisor will be to quality check surveyors reports and have the responsibility of all aftercare to clients once the report has been sent out.
You will work directly with surveyors to produce survey reports for our clients. You will need the ability to translate information in a clear and concise manner. In addition to this, you will make and receive phone calls and emails regarding updates on reports and answer any questions about surveys and listen to any complaints regarding the reports or customer service.
Reporting to the reports manager, you will be expected to hit a daily target of reports each day and upkeep a steady workload.

This position is a fantastic opportunity for someone that is sales-orientated and self-motivated. To succeed in the role, it is important that you have the below qualities:

• Excellent listener and communicator
• Have good organisation and administration skills.
• Computer literate
• Good attention to detail
• Self-motivated and resilient
• Enthusiastic and approachabl