Customer Service Administrator
at Radius Payment Solutions
Galway, County Galway, Ireland -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 01 Oct, 2024 | USD 27000 Annual | 02 Jul, 2024 | 2 year(s) or above | Outlook,Powerpoint,Excel | No | No |
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Citizen | GC |
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Employment Type:
Full Time | Part Time |
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Contract to Hire – Corp 2 Corp |
Description:
Position – Customer Service Administrator
Salary - €27,000 with up to €6,000 OTE per annum
Location – Galway Financial Services Centre, Moneenageisha Road
Working Hours - Monday - Friday, 08:30-17:00
WHAT EXPERIENCE DO YOU NEED?
- Excellent communications skills; demonstrating confidence and attention to detail.
- Motivated and ambitious to hit and exceed targets.
- Applicants must be computer literate and familiar with standard MS Office applications (MS Word, Excel, PowerPoint, Outlook).
- An ideal candidate will have at least 2 years office experience
Responsibilities:
THE ROLE …
The role requires someone who can deal with a wide range of DCI fuel card customer queries received by telephone and email in a constantly busy office environment. It also involves providing sales support to DCI Account Managers.
If you are coming from a Customer Service background looking to join a successful company which offers progression and opportunity, look no further!
WHAT WILL YOU BE DOING AS CUSTOMER SERVICE ADMINISTRATOR?
- Resolve customer queries via email and inbound & outbound calls.
- Develop excellent relationships with existing clients and establish their requirements.
- Identify and assess customer needs to achieve satisfaction by problem solving.
- Influence and encourage inactive customers to become active.
- Promote self-service and other value-added service products working to set targets (no cold calling).
- Ensure all information is up to date and accurate.
REQUIREMENT SUMMARY
Min:2.0Max:7.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Graduate
Proficient
1
Galway, County Galway, Ireland