Customer Service Advisor for Warner Bros. Discovery! with Macedonian

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Praha, Praha, Czech -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate26 Jul, 2024Not Specified05 May, 2024N/AEnglish,Computer Skills,Communication SkillsNoNo
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Description:

LOCATION

Prague, Czech Republic
Job Title:
Customer Service Advisor for Warner Bros. Discovery! with Macedonian
Job Description

REQUIREMENTS

  • Suitable for people without experience
  • Good computer skills and good knowledge of MS Office
  • Ability to quickly identify customers’ problem and needs
  • Ability to set priorities and manage daily responsibilities effectively
  • A client-oriented approach, patience, and strong communication skills
  • Team players with the ability to also work independently
  • Native Macedonian and communicative level of English in both oral and written

Responsibilities:

  • Answer phone calls, e-mails, live chats, and messages on social media from customers
  • Help customers with issues related to the service, troubleshoot on the customer’s behalf and solve the customer’s problems to the best of your ability
  • Work shifts: morning 8:00-16:45, (Local Time)
  • Phone calls are inbound, no cold-calling

REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Graduate

Proficient

1

Praha, Czech