Customer Service Advisor part time evenings

at  AXA Partners

JOIN OUR TEAM IN ATHLONE - PART TIME CUSTOMER SERVICE ADVISOR

Are you ready to take the next step in your career and become a Customer Service Advisor? AXA Partners is looking for enthusiastic individuals to join our dynamic team in Athlone, Co. Westmeath.
Role: Customer Service Advisor
Location: Athlone, Co. Westmeath
Hours: Part-Time (26.25 hrs per week) – Evenings & Some Weekends
Salary: Equlivant to €17.31 per hour
Are you passionate about providing exceptional customer service? Do you want to work for a global organization that values your skills and offers excellent training, career progression, and a competitive benefits package?
At AXA Partners, we are dedicated to empowering people to live better lives. As a Customer Service Consultant, you will be an integral part of our telephone-based Customer Service team, helping customers with motor breakdowns, home emergencies, and more. Join us in making a difference and supporting our customers every step of the way.

• Deliver high-quality customer service in the areas of motor breakdowns and home emergencies.
• Provide relevant and accurate information on every call, utilizing the tools and training provided.
• Quickly become a Subject Matter Expert (SME) in your area, understanding the assistance business to better help our customers and partners.
• Answer inbound calls, ensuring a quality and timely service throughout.
• Update internal systems and maintain accurate records for each customer.
• Keep everyone informed about the progress of cases, both internally and externally.
• Demonstrate the culture and values of AXA Partners in every interaction.