Customer Service Agent (Bilingual)

at  Minnesota Insurance Careers

JOB DESCRIPTION

Dont wait, take the next step in your career today. Minnesota Insurance Careers in AUSTIN, Minnesota, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. No prior experience in [INDUSTRY]? No problem! This is the perfect opportunity to transfer your experience to break into a new industry. Youll have the opportunity to grow your knowledge and youll benefit from additional avenues for growth and advancement. We will teach you everything you need to know. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired. Apply now to join our team and our commitment to customer satisfaction and success.
Salary: $30000.00 - $50000.00 per year
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Mon-Fri Schedule
Tuition Reimbursement
Career Growth Opportunities
Life Insurance
Responsibilities
Process customer policy change requests.
Contact businesses and private individuals by telephone to promote products, services and/or referral programs.
Provides on-going support to insurance clients as needed.
Presents and explains insurance policy options based upon prospective client needs and their personalgoals.
Provide customers with additional information about new products and services.
Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
Participate in regular team meetings and brainstorming sessions.
Handle customer renewals.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Confident, self-starter who works well independently.
Bilingual, fluent in both English and Spanish is beneficial.
No insurance experience required but must be willing to lear

Please refer the Job description for details