Customer Service Agent

at  GNM Salon Apparel

Join GNM’s E-Commerce team as a Customer Service Representative! We are looking for a dedicated professional who puts customers first and ensures top-notch service in every interaction. This is a fully remote position, allowing you to work from the comfort of your home.
Position: Customer Service
Location: Remote (Work from Home)
Job Type: Full-Time

Salary: Up to $4 USD per hour

• Link To Apply: https://bit.ly/cs-application-link
• Application Code: JAZZHR

Benefits:

• Full HMO health insurance
• Dental coverage
• Company swag kits
• Paid time off
• Performance and referral bonuses
• Holiday pay and year-end bonuses
• Awards and recognitions
• Promotional opportunities

Responsibilities:

• Address customer inquiries and issues via phone calls, emails, live chats, and social media messages promptly and courteously.
• Provide tailored guidance to customers on utilizing our products/services effectively, aligning with their unique requirements and preferences.
• Serve as a reliable product expert, delivering accurate and strategic information to ensure customer satisfaction and loyalty.

Qualifications:

• At least 1 year of Customer Service experience (required)
• E-commerce experience is a plus!
• Excellent written and verbal communication skills
• Personally owned laptop/computer with a working camera, minimum 15 Mbps upload/download speed

• Address customer inquiries and issues via phone calls, emails, live chats, and social media messages promptly and courteously.
• Provide tailored guidance to customers on utilizing our products/services effectively, aligning with their unique requirements and preferences.
• Serve as a reliable product expert, delivering accurate and strategic information to ensure customer satisfaction and loyalty