Customer Service Agent
at National Bank of Canada
Sherbrooke, QC, Canada -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 11 Aug, 2024 | USD 21 Hourly | 13 May, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
As a Customer Service Agent for our Sherbrooke’s call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive impact on clients by listening closely to their needs and offering excellent customer service.
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Responsibilities:
- Answer client calls
- Listen to clients’ needs and offer personalized solutions.
- Help clients use our banking applications
- Advise and offer transaction or credit solutions
- Refer clients with specialized needs to your colleagues
- Collaborate and share knowledge with your colleagues
The Client Contact Centre in Sherbrooke is open Monday to Friday from 8:00 am to 10 :00 pm and Saturday and Sunday from 9:00 a.m. 5:00 pm. Your work schedule is variable, and you’ll be informed of your schedule three weeks in advance.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
HR / Administration / IR
IT Support
Graduate
Proficient
1
Sherbrooke, QC, Canada
