Customer Service Agent
at people2people
Sydney, New South Wales, Australia -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 18 Jun, 2024 | USD 65000 Annual | 19 Mar, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
THE COMPANY
Join a company specialising in diverse home frozen meals, prioritising quality ingredients and convenient doorstep delivery. With a new opportunity, the company is seeking a Customer Service Agent to join their team in playing a vital role in delivering high-quality service to customers.
Responsibilities:
THE ROLE
Reporting directly to the Customer Service Manager, you will be responsible for:
- Resolving customer inquiries and complaints promptly
- Providing exceptional customer service through inbound calls
- Liaising with relevant internal stakeholders
- Managing customer feedback to the Customer Experience Manager for reporting
- Demonstrate a strong understanding of their services
- Proficiency in working within a high-paced environment
To be successful for this role, you will have:
- Previous customer service or call centre experience required
- A high attention to detail
- Excellent communication skills, both verbal and written
- Strong knowledge of computer systems would be beneficial
- A self-driven attitude and willingness to learn
- Demonstrate empathy towards customer inquirie
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
HR / Administration / IR
Customer Service
Graduate
Proficient
1
Sydney NSW, Australia
