Customer Service Agent with Dutch

at  Ecolab

Budapest, Közép-Magyarország, Hungary -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate09 Sep, 2024Not Specified10 Jun, 2024N/AGood communication skillsNoNo
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Description:

Ecolab is looking for a Customer Service Agent with Dutch - 6 months contract with the opportunity to be extended
The primary objective of this role is to provide customer service support to Ecolab external and internal customers. This position requires working with incoming orders and resolving customers’ requirements.

Responsibilities:

  • Address on average 30 - 50 inbound inquiries each day from internal & external customers while following department guidelines;
  • Accept and process transactions in SAP/CRM;
  • Process customer confirmations and investigate shipment status;
  • Interface with other departments to resolve problems related to order to cash cycle;
  • Achieve target goals for daily deadlines and monthly order quality.

REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

HR / Administration / IR

Customer Service

Diploma

Proficient

1

Budapest, Hungary