Customer Service Ambassador (Junior)

at  TRITON AI PTE LTD

• Permanent position
• Well-spoken in English & Mandarin (to liaise with Chinese counterparts)
• With min 1 year of working experience in concierge/ hospitality/ customer servicing or front-facing functions
• Candidates with Automotive industry experience added advantage
• Working Hours: Monday - Saturday: 9.30 am - 7 pm; Sunday: 9.30 am - 6 pm (5 days work week) - 2 days off on weekdays

REQUIREMENTS:

• Preferably with at least NITEC in Service Skills or relevant discipline
• At least 1 year of experience as a concierge or customer service ambassador
• Candidates with Automotive industry experience added advantage
• Basic MS Office/ Salesforce is a bonus
  Kindly note that only shortlisted candidates will be notified.
  Triton AI Pte Ltd
  Registration Number: R23118389
  EA: 21C066

• Welcoming customers upon entrance
• Acting as the point of reference for guests who need assistance or information
• Understanding customer’s needs and directing them to sales consultant or service advisor
• Answer the phone and make appointments, take and distribute messages or mail, and redirect calls
• Generate showroom reports and maintain leads database
• Provide support to marketing activities and events
• Ensure the showroom is in pristine condition
• Any other tasks assigned by the superior
• Respond to complaints and find the appropriate solution