Customer Service and Administrative Representative

at  Farmers Insurance

JOB DESCRIPTION

We are looking for a responsible Service and administrative representative to perform a variety of tasks. Duties will include providing support to our insurance agents.
This position will involve answering multiple phone lines, providing customer service to agency customers, greeting office visitors throughout the day, and other additional clerical duties as directed.
Salary: $32000.00 - $48000.00 per year
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Vacation Time Off
Sick Days Off
Eligibility for Bonus
Support of Career Growth

Responsibilities

• Answer and direct incoming calls- some calls may involve basic policy questions and types of products we offer
• Assist customers with billing questions
• Assist agents with light administrative duties such as filing, making copies, and any administrative duties as assigned
• Immediately greet all customers, entering the office, in a friendly and helpful manner

REQUIREMENTS

• Some customer service experience is required
• Must have strong organization skills must have ability to multi-task
• Be a great self-starter with a sense of urgency
• Spanish speaker preferred
• Proficiency in MS Office
• Strong work ethic

• Answer and direct incoming calls- some calls may involve basic policy questions and types of products we offer
• Assist customers with billing questions
• Assist agents with light administrative duties such as filing, making copies, and any administrative duties as assigned
• Immediately greet all customers, entering the office, in a friendly and helpful manne