Customer Service and Ticketing Officer

at  Snaphunt Pte Ltd

Company
Snaphunt Pte Ltd
snaphunt.com
Designation
Customer Service and Ticketing Officer
Date Listed
23 Jun 2024
Job Type
Entry Level / Junior Executive
Free/ProjPart/Temp
Job Period
Immediate Start - Flexible End
Profession
Sales / Retail
Industry
Early Childhood Care and Education
Location Name
Singapore
Allowance / Remuneration
$2,200 - 2,500 monthly
Company Profile
Our client is a mega indoor drive-play academy and playground featuring multiple Singapore icons including the Merlion, Gardens by the Bay and Changi Airport!

Job Description

• Fantastic work culture
• Leadership Role
• Flexible working options

• Greet guests warmly upon arrival and provide information about facilities, services, and safety rules.
• Handle registration and ticket sales, ensuring all participants have signed appropriate waivers and received wristbands for entry.
• Process transactions using cash registers and digital payment systems, including handling cash and giving correct change.
• Answer telephone inquiries, providing information on pricing, party bookings, and general inquiries.
• Maintain cleanliness and organization at the counter area and ensure all brochures and flyers are well-stocked and displayed.
• Coordinate with party planners or hosts to check-in groups efficiently and distribute necessary party materials.
• Monitor and manage inventory of tickets, wristbands, and other necessary supplies.
• Ensure compliance with safety regulations and maintain a safe environment for all guests.
• Assist in resolving any customer complaints or issues that arise at the counter.
• Provide general support and information to staff and visitors to ensure a smooth operation of the playground