Customer Service Assistant

at  DSM

Job Title: Customer Service Assistant
City, Country: Toruń, Poland
Hybrid/Remote/On Site: On Site
As the Customer Service Assistant you will be part of an international team, managing communication with Customers and cooperating with other departments locally and globally. Your role will be to ensure efficient processing of customer orders and deliver exceptional consumer experience. We do not require experience in Customer Service, but we expect a willingness to learn.
At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

• Efficiently process customer orders
• Manage end-to-end order processing and deliveries
• Organize processes according to company requirements and improve internal solutions
• Address basic customer needs, ensuring sustainable customer service for all DSM customers