Customer Service Assistant (PO, Invoicing) - 3 to 6 months contract / West

at  RECRUITPEDIA PTE LTD

REQUIREMENTS:

• Proficiency in MS Office.
• Invoice & Admin relevant experiences.
  We regret that only shortlisted candidate will be notified.

• Handling incoming inquiries and collecting relevant caller information for follow-up by sales personnel.
• Assisting in the creation of proposals based on information provided by the Sales and Marketing team.
• Generating invoices and preparing monthly reports for consolidated billing purposes.
• Managing and organizing the filing system and software for waste information management.
• Supporting the Customer Service Manager in ensuring smooth daily operations within the team.
• Collaborating with the Customer Service Manager and Sales Director on matters related to customer care, market intelligence, and marketing communications.
• Updating the customer database with current and potential customer information.
• Coordinating with various departments, including logistics and operations, to meet customer requirements.
• Performing administrative tasks such as updating engineers’ schedules, providing project details, and processing expenses.Ensuring clear communication between engineers and the Service Manager, preparing service quotations, and managing documentation.