Customer Service Assistant

at  Tala We are Tala Ltd

TALA has been on a rocketship since its founding in 2019 by entrepreneur Grace Beverley. From day one, we’ve had a competitive advantage on organic socials and influencer marketing, and we’ve catapulted into a DTC eCommerce business with a multi-faceted growth and retention strategy across multiple digital channels. At just 4 years old, we’ve been scaling very quickly and are trading on best-in-class KPIs.
We’re looking for a Customer Service Assistant to join our growing team, this role reports into the Customer Service Manager. This is a hybrid working role between home and our London office. Our customer service team operates 7 days a week including some bank holidays and occasionally have launch activity or peak periods where we work outside of normal business hours.
This role is for 30 hours working Wednesday-Saturday with the potential for flexibility amongst the team rota.
Tasks

ABOUT US:

Our shopping habits are driven by global powerhouse fast fashion brands, churning out hundreds of thousands of cheap clothes every day, telling us we must shop and wear the latest styles.
TALA is the brand you always knew you wanted but could never quite find - responsibly made activewear and off-duty styles at competitive prices without the need to compromise on high-performance designs and flattering fits. TALA was founded in May 2019 by fitness entrepreneur Grace Beverley to disrupt the fast fashion and activewear industries after years of working in the space

Please refer the Job description for details