CUSTOMER SERVICE ASSISTANT

at  The Staffing Group

Trenton International is a dynamic well-established family owned import business servicing the Hospitality Industry. We are currently seeking an experienced Customer Service Support to join our friendly Customer Service Team, based in St Peters.

ABOUT THE ROLE

Your responsibilities will include:

• Deliver exceptional customer support, build, and maintain customer relationships and provide high level customer service to our customers.
• Timely and efficient processing of customer sales orders using PRONTO software.
• Exceed customer expectations by responding to and following up on customer enquiries within nominated timeframes
• Inbox management
• Handling incoming customer orders, quotations, and requests
• Provide support to our external sales team

TO BE SUCCESSFUL IN THIS ROLE YOU MUST HAVE:

• Minimum 2 years in a similar role.
• Clear and articulate communication skills.
• Strong attention to detail.
• Ability to handle high volume of processing.
• Competence in using Microsoft Office Suite.
• Experience with Pronto software will be highly regarded.
• Initiative with the ability to coordinate own activities and work independently.
  Please send your resume and cover letter by clicking the apply button below.
  Note that only short-listed candidates will be contacted