Customer Service Assistant

at  Wolseley UK

Salary:
Competitive Salary + Bonus
So, who are we? We are Wolseley, a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

As a Part Time Customer Service Executive based in Milton Keynes, you’ll be responsible for:

• Be the first point of contact for customer queries
• Process orders through a variety of channels (Electronic, Telephone, EDI, WEB), whilst ensuring a high level of service is given.
• You will efficiently contribute to company sales profit through the achievement of personal and team KPI’s and targets

And here’s what we’d like you to have:

• Can show a strong focus to meet customers’ needs while also being able to proactively provide creative solutions when necessary
• Previous experience in a customer focussed role e.g retail or office

The role is Part Time working 20 hours a week, Monday - Friday 13:00pm - 17:00pm or 08:00am - 12:00pm
Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, and access to a great range of online and high street discounts.
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
About us
Ideal Bathrooms is a market leader where our products, customers and our people are our greatest assets. We are a modern sales led organisation which is operationally excellent, dynamic and a friendly and exciting place to work.
Everyone can make a valued contribution and we believe in training and personal development to support career development opportunities for all. We believe that everybody has a real opportunity to use their talents and can potentially progress within the business.
We are proud that our people are long serving and that they are able to work and develop themselves in a challenging but supportive environment.
We encourage applicants from all backgrounds, communities and industries, and are committed to having an organisation that is made up of diverse skills, experiences and abilities, where everyone is treated with Fairness & Respect

• Be the first point of contact for customer queries
• Process orders through a variety of channels (Electronic, Telephone, EDI, WEB), whilst ensuring a high level of service is given.
• You will efficiently contribute to company sales profit through the achievement of personal and team KPI’s and target