Customer Service Associate (Call Centre) / AMK

at  TEMPSERV PTE LTD

Singapore, Southeast, Singapore -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate01 Aug, 2024USD 2300 Monthly05 May, 2024N/ACustomer Service,Interpersonal SkillsNoNo
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Description:

REQUIREMENT:

  • O level / ITE / Diploma in any discipline
  • Min 1 year exp in Customer Service / Call Centre
  • Possess excellent customer service, communication and interpersonal skills
    Tempserv Pte Ltd
    License No : 06C3745
    Daniel Lee / EA. Reg. No: R198915

Responsibilities:

  • Reports to the team lead and contact centre manager
  • Assist in the documentation of operational procedures
  • Respond promptly to and record details of customer enquiries
  • Handle and resolve issues raised by customers and record details of actions taken
  • Escalate requests and unresolved issues to management

REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

IT Software - Other

Customer Service

Diploma

Proficient

1

Singapore, Singapore