Customer Service Associate

at  Sir Speedy Printing and Marketing

A locally owned and nationally recognized Printing, Signage and Marketing Services company in Havertown, PA is looking for an experienced Customer Service Representative.
We have a fast paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals. Competitive pay, benefits, 401K and a professional environment with the ability to learn and thrive are available to the right candidate.
We work with a dynamic and interesting client base ranging from Universities, Private Schools and Non-Profits to Manufacturing, Real Estate, Contractors, and Construction. With the tools and technologies provided, we focus on putting our energy towards creating a remarkably unparalleled experience for each and every customer.
This is where our Customer Service Team comes in!
Our Customer Service Representatives works closely with customers and our sales team, providing support with the goal of increasing sales and customer satisfaction.

Responsibility Overview:

• Provide service to customers in our office, over the telephone and by email.
• Help the customer by identifying their requirements and providing the services and products that best meet their needs.
• Show expertise by communicating with the customer about our products, services, and capabilities.
• Ensure that all their requirements are met for their unique projects.
• Help out in production getting orders out the door and to the clients.

Skills we are looking for:

• A positive, very detailed oriented people pleaser
• A willingness to be proactive and take action
• Excellent communication skills (verbal & written)
• Strong computer skills
• Team player that can work with others to deliver a project on time

Skills desired, but not required:

• Previous experience in Business to Business , as well as, Business to Consumer
• Printing and signage experience
• Understanding of direct mail and automated marketing
• Willingness to learn the operation of machinery
• Experience with PrintSmith or PrintersPlan
• Prepress graphics experience

Benefits and compensation:

• Initial and ongoing training
• Competitive compensation
• Paid holidays and vacation
• Health Insurance
• 401K
• Monday-Friday daytime hours
• Indoor and comfortable working environment

If this sounds like you, please email your resume to careers@sirspeedy7099.com and we will review your qualifications. If it looks like a good fit, the next step would be a phone interview

Please refer the Job description for details