Customer Service Clerk

at  Federated Cooperatives Limited

Federated Co-operatives Limited (FCL) is hiring a Customer Service Clerk on a temporary 4-month (May – August) basis on our Energy Systems team. This position requires on-site work at our Home Office in downtown Saskatoon, SK.
Are you an enthusiastic customer-focused individual who strives to provide a positive experience to your customers? Whether you are looking for a summer student position or are open to short-term work, this could be the entry-level opportunity for you!

WHO YOU ARE:

You are looking for a career in Customer Support and:

• Have a high school diploma (or equivalent) plus a recognized one-year post-secondary business administration certificate.
• Have 1+ years of customer service experience (a combination of relevant education and experience may be considered).
• Have strong computer skills and a familiarity with email and phone management systems.
• Are comfortable managing customer concerns through written and verbal communication.

• Packing and mailing out fleet and cardlock Cards to customers.
• Provide customer service to local Co-ops regarding fleet and cardlock cards and direct inquiries when necessary.
• Other duties as required.