Customer Service Consultant

at  Myhorizon

• Highly successful multinational consumer products business in Rydalmere.
• Fun team and good culture, where internal promotions are encouraged.
• $70-78K plus bonus and superannuation, onsite parking and great staff amenities.

Due to an internal promotion, an opportunity for a highly engaged and professional customer experience specialist has become available.

• Highly successful multinational consumer products business in Rydalmere.
• Fun team and culture, where internal promotions are encouraged.
• $70-78K plus bonus and superannuation, onsite parking and great staff amenities.

THE ROLE

Attitude is everything in this role! Join a small, well established customer specialist team working with truly fantastic clients. You will manage the sales orders received via the web platform, email and phone and ensure a seamless process from placement through to delivery.

THE RESPONSIBILITIES

• Process orders from the website, the sales team and customers.
• Engage with customers via phone and email, providing high-level customer service.
• Proactively manage the sales email inbox.
• Manage product or supply queries and liaise with supply chain to resolve any issues.