Customer Service Consultant

at  Randstad

About the Job
Join a fantastic and rewarding salary packaging and novated leasing provider located in Melbourne’s CBD in a full time permanent position. This organisation is dedicated to building strong customer relationships, delivering high-quality services, and ensuring positive customer outcomes. They foster an inclusive and supportive work environment that celebrates diversity, valuing your unique perspective. This role provides opportunities to develop new skills and engage in challenging work that can propel your career forward.
Your New Role
We are on the lookout for a customer-centric and detail-oriented individual to join a dynamic Fleet Operations Team. The team is responsible for managing the administrative functions associated with vehicle fleet sourcing and management as well as managing client requests and enquires.

Your Day To Day Responsibilities

• Assisting clients and processing client requests over the phone and in writing as required.
• Performing general administrative tasks including data entry and file management.
• Ensuring precision and compliance with established guidelines and regulations.
• Proactively liaising with Internal and External Stakeholders through appropriate channels to address outstanding issues, provide updates, and ensure timely resolutions.
• Conducting essential administrative functions related to fleet operations.
• Collaborating effectively within a team, contributing to a positive and supportive work environment.

Your Skills And Experience

• Exposure to customer service or administration is crucial.
• Excellent communication skills, both written and verbal.
• Keen attention to detail and an analytical mindset.

• Strong multitasking skills and the ability to thrive in a dynamic environment.Motivated to learn and advance your career.

• Note: Successful applicants must be available to work 5 days a week in the office located in the CBD.

Your Benefits

• $300-$600 monthly incentive based on company performance.
• Discounted health insurance and gym memberships.
• $295 to spend on your health and wellness each year.

• An organisation dedicated to the growth and development of its people, offering unparalleled progression opportunities.A diverse and inclusive environment where you are encouraged to bring your whole unique self and ideas to work every day, feeling appreciated and valued in return.

• You will love working with them!
  Your next step
  Simply click ‘Apply’ now and attach an updated copy of your CV, or if you have any questions and wish to have a conversation contact me at chris.harrison@randstad.com.au.
  If this job isn’t quite right for you but you are looking for a new position, please contact me for a confidential discussion about your career or you may like to check out our other current vacancies on https://www.randstad.com.au/job-seekers/.
  At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

• Assisting clients and processing client requests over the phone and in writing as required.
• Performing general administrative tasks including data entry and file management.
• Ensuring precision and compliance with established guidelines and regulations.
• Proactively liaising with Internal and External Stakeholders through appropriate channels to address outstanding issues, provide updates, and ensure timely resolutions.
• Conducting essential administrative functions related to fleet operations.
• Collaborating effectively within a team, contributing to a positive and supportive work environment