Customer Service Consultant
at Robert Half
Pyrmont, New South Wales, Australia -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 03 Jun, 2024 | USD 74000 Annual | 03 Mar, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Seeking a Customer Service Consultant to join a growing Memberships organisation, offering a fantastic array of benefits and hybrid working!
Our client, a Memberships organisation, offering an excellent range of benefits, is seeking a Customer Service Consultant to join their busy team and support with providing a high level of customer service, administration and processing registrations.
Responsibilities:
Reporting to the Operations Manager, the Customer Service Consultant will:
- Provide Reception duties as required and assist with inquiries.
- Respond to queries from customers within the Construction industry, via phone, e-mail and face to face.
- Update membership details on the system and verify cards.
- Review and process invoices.
- Perform admin tasks as directed.
- Review member’s entitlements and reactive/deactivate accounts as required.
- Create and send relevant correspondence.
- Accurately follow processes and procedures to ensure a high level of customer service is provided.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
HR / Administration / IR
Customer Service
Graduate
Proficient
1
Pyrmont NSW, Australia
