Customer Service Coordinator

at  OBrien Glass Industries Limited

O'Connor WA 6163, Western Australia, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate11 Aug, 2024USD 28 Hourly16 May, 2024N/AAsapNoNo
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Description:

Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers.

Our O’Connor Service Centre are looking for an experienced Customer Service Co-Ordinator with Administration experience to start ASAP and be able to hit the ground running!

  • Monday - Friday 8.00am - 4.00pm
  • May be required to work some Saturdays
  • $28.64ph

Responsibilities:

  • Face to Face customer service
  • Greeting customers and visitors at reception with a positive, helpful attitude.
  • Ensuring our customers have the best experience within the Branch
  • Answering customer inquiries via telephone, email, and in-person.
  • Provide support to the manager and the running of daily operations
  • Effectively keeping customers updated on delivery lead times
  • Undertake repair inspections on vehicles
  • Explore customer needs and educate on our full scope of services
  • Issue invoices and raise job authorities as required
  • Scheduling repair bookings
  • Source suitable resolutions to customer concerns and follow up customer queries


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Graduate

Proficient

1

O'Connor WA 6163, Australia