Customer Service Engineer

at  GMP Group

REQUIREMENTS

• Diploma Electrical Engineering & Mechanical Engineering, Physics, or related education. Knowledge of Chemical Engineering, Chemistry, Chemical, Electronics, Mechanics preferred.
• 2~3 of experience in maintaining analytical instruments or semiconductor equipment is preferred.
  To find out more about this opportunity, please contact Lionel Liew at lionel.liew@gmprecruit.com.
  We regret that only shortlisted candidates will be notified.
  GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

• Responsible for installation, commissioning, maintenance, and repair of current installed base of XRD & XRF for APAC.
• Troubleshoot, diagnose customer problems, and coordinates appropriate corrective action directly.
• Conform always to Malvern Panalytical and customer’s safety, cleanliness, and working protocol policies to maintain a safe and clean work environment.
• Ensure that guidelines and standards of work expected by Malvern Panalytical are understood and met. Carry out preventative maintenance activities to installed base as per factory guidelines.
• Provide Service Support and basic training after installation.
• General Service administration activities and report submission.
• Responsible for proper spare part handling per internal procedures.