Customer Service Executive - Environmental MNC - West

at  RECRUITPEDIA PTE LTD

Singapore, Southeast, Singapore -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate22 Aug, 2024USD 3200 Monthly23 May, 20242 year(s) or aboveWorking ExperienceNoNo
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Description:

OUR CLIENT IS A MNC COMPANY, ONE OF THE LEADING PLAYERS IN THE ENVIRONMENTAL SECTOR. DUE TO BUSINESS NEEDS, THEY ARE NOW RECRUITING A CUSTOMER SERVICE EXECUTIVE TO BE PART OF THEIR TEAM FOR ONGOING TRANSFORMATION PROJECTS. THEY ARE LOCATED IN THE WEST – EASILY ACCESSIBLE.

Responsibilities:

  • Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
  • Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
  • Input/Maintain data records using the company’s system for the various customers job orders
  • Prepare the various customers’ account summary/statement and manage the invoicing process
  • Liaise with both customers and company stakeholders on pricing/transfers
  • Handle the various payment preparations with utmost confidentiality
  • Address/Resolve the various customer concerns effectively and efficientlyAll other adhoc duties as assigned

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Requirements:

  • Minimum Diploma in any field of studies
  • Minimum 2 years of relevant working experience

We regret that only shortlisted candidate will be notified.
RecruitPedia Pte Ltd
EA License No: 19C9682
EA Personnel No: R22104689 (Lim Yu Xun, Acer

Responsibilities:

  • Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
  • Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
  • Input/Maintain data records using the company’s system for the various customers job orders
  • Prepare the various customers’ account summary/statement and manage the invoicing process
  • Liaise with both customers and company stakeholders on pricing/transfers
  • Handle the various payment preparations with utmost confidentiality
  • Address/Resolve the various customer concerns effectively and efficientlyAll other adhoc duties as assigne


REQUIREMENT SUMMARY

Min:2.0Max:7.0 year(s)

Outsourcing/Offshoring

IT Software - Other

Customer Service

Diploma

Proficient

1

Singapore, Singapore