Customer Service Executive - Personal Lines

at  Campion Insurance

Description
Campion Insurances Ltd part of PIB group, one of the largest brokers in Ireland are pleased to share the following role within the PIB Group in Ireland based in Campion Insurance, Portlaoise
Personal Lines Customer Service Executive. This role is available with an immediate start/asap on-site in our Portlaoise office. Competitive salary in-line with experience along with an attractive benefits package.
Successful candidates will provide excellent customer service by handling each query in a timely manner, taking and making a high volume of calls, closing sales, negotiating terms with insurers where necessary and communicating with senior management daily. Identifying any barrier to sales/renewals that arise and communicating these to the business. Paying attention to detail and ensuring customer information is correct and validated with each interaction. Previous experience in a similar sales or customer service role required, training and call scripting provided where necessary. Immediate /asap start for the successful candidate.

Core Responsibilities

• Through excellent customer service generating sales.
• Overcoming objections, closing sale.
• Chasing leads provided by the marketing team
• Updating customer information in line with GDPR guidelines and Compliance.
• Setting up client accounts and ensuring relevant customer documentation is accurate
• Processing renewals & Mid-term adjustments
• Answering incoming sales & customer service calls.

• Through excellent customer service generating sales.
• Overcoming objections, closing sale.
• Chasing leads provided by the marketing team
• Updating customer information in line with GDPR guidelines and Compliance.
• Setting up client accounts and ensuring relevant customer documentation is accurate
• Processing renewals & Mid-term adjustments
• Answering incoming sales & customer service calls