Customer Service Executive (Rewards Central)
at Ascenda Loyalty
Remote, Maluku Utara, Singapore -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 17 Aug, 2024 | Not Specified | 18 May, 2024 | 2 year(s) or above | Good communication skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
GREAT TO MEET YOU! WE ARE ASCENDA
Ascenda powers the growth of leading financial services brands worldwide with premium rewards programs that differentiate their products, drive profitable customer behaviours, and create sustained engagement.
We are behind the world-class rewards propositions of major banks and fintechs around the globe, including brands like American Express, Capital One, Brex, Robinhood, Ramp, HSBC, Virgin Money (Australia), SMBC (Japan), ICBC (China), Bradesco (Brazil), ANZ (Australia), HDFC (India) and many others.
Join us as a Customer Service Executive in our Rewards Central Team!
We’re looking for driven individuals from the Travel industry keen to learn and grow in a fast-paced environment.
In this role you will be expected to:
- Quickly resolve customer queries by phone and email.
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer and partner escalations
- General administration, reporting and special projects
- Build sustainable relationships of trust through open and interactive communication
Responsibilities:
- Quickly resolve customer queries by phone and email.
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer and partner escalations
- General administration, reporting and special projects
- Build sustainable relationships of trust through open and interactive communicatio
REQUIREMENT SUMMARY
Min:2.0Max:7.0 year(s)
Marketing/Advertising/Sales
IT Software - Other
Sales
Diploma
Proficient
1
Remote, Singapore