Customer Service for InterContinental Hotels (French Speaker)

at  Blu Selection

Lisboa, Área Metropolitana de Lisboa, Portugal -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate07 Jul, 2024Not Specified08 Apr, 2024N/AGood communication skillsNoNo
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Description:

Do you have a passion for the travel and tourism industry? Do you like traveling when everything goes the way it should? You can have an impact on making travelers´ journeys a success
Tasks

Your responsibilities and impact as Customer Service for IHG will be:

  • Solving issues during the booking process.
  • Giving instructions, and taking an active role in finding the right booking
  • Following up during the vacation, providing good solutions incl. refund
  • Being responsible for the current and expanding the clients´ network
  • Managing good and qualified lead generation
  • There are many areas where the excellent customer or client support is required, and this is where the company needs you

Requirements

What’s in it for you?

  • Type of contract: a long-term fixed-term contract, renewable every year
  • Working hours: full time (40h/week) on rotating shifts Mon-Sun 7AM-7PM
  • Salary conditions (*) – 2 options:
  • Including free accommodation (shared flat, all bills included): 930€ gross/month
  • Excluding accommodation: 1160€ gross/month
  • For international candidates:
  • Reimbursement of your initial flight expenses after 9 months.
  • Airport pick up.
  • Yearly two-way flight ticket back to your home country (within the EU).
  • Help in paperwork, opening bank account, etc. upon your arrival.
  • Free Portuguese lessons, cooking classes, sport activities and social events organized by the company.
  • Real career opportunities in different career paths.

Benefits

What’s in it for you?

  • Type of contract: a long-term fixed-term contract, renewable every year
  • Working hours: full time (40h/week) on rotating shifts Mon-Sun 7AM-7PM
  • Salary conditions (*) – 2 options:
  • Including free accommodation (shared flat, all bills included): 930€ gross/month
  • Excluding accommodation: 1160€ gross/month
  • For international candidates:
  • Reimbursement of your initial flight expenses after 9 months.
  • Airport pick up.
  • Yearly two-way flight ticket back to your home country (within the EU).
  • Help in paperwork, opening bank account, etc. upon your arrival.
  • Free Portuguese lessons, cooking classes, sport activities and social events organized by the company.
  • Real career opportunities in different career paths.

Is this project not the best fit for you ? Feel free to check our other opportunities in Customer Service in Lisbon. Still, send me your CV to be considered for other projects or future opportunities

Responsibilities:

  • Solving issues during the booking process.
  • Giving instructions, and taking an active role in finding the right booking
  • Following up during the vacation, providing good solutions incl. refund
  • Being responsible for the current and expanding the clients´ network
  • Managing good and qualified lead generation
  • There are many areas where the excellent customer or client support is required, and this is where the company needs yo


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Other Industry

Accounts / Finance / Tax / CS / Audit

Other

Graduate

Proficient

1

Lisboa, Portugal