We are recruiting a Customer Service Agent (m/f/d) for the German market to support customers from one of the greatest German Banks.

Your day to day:

• You are able to manage all different types of inquiries generated via inbound activities such as chat and email.
• From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve the overall customer experience
• Provision of information on product parameters/conditions and ongoing marketing campaigns, branch organization and services

Who we are looking for:

• Experience in customer service or sales (preferred)
• Fluent/Native German
• Availability for shifts

What we offer:

• Salarial package of 1767.86 euros
• Multicultural atmosphere
• Career opportunities

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If you are interested in your application, you will be informed of Regulation (EU) 2016/679 (GDPR), and you will be informed of its privacy policy at https:
//pt.Gigroup.Com.
Part of Gi Group Holding, the Gi Group recognizes and is responsible for its diversification and credit for its adequacy, with due respect for its processes, based on meritocracy and professional competence, with a view to its diversification and differentiation. of inclusion by eliminating factors that discourage or hinder access, permanent growth in the world of work is fundamental to success. Discover our High-Level Global Policies at https:
//www.Gigroupholding.Com/portugal/compromisso-social/
Os candidatos interessados, em cumprimento do definido no Regulamento (UE) 2016/679 (RGPD), são convidados a ler a política de privacidade em https:
//pt.Gigroup.Com.
Parte da Gi Group Holding, a Gi Group reconhece e respeita a diversidade das pessoas e acredita que proporcionar igualdade de oportunidades, através de processos justos com base na meritocracia e competência profissional, valorizar a diversidade de semelhanças e diferenças que criam a singularidade de cada pessoa e promover uma cultura de inclusão eliminando fatores que desencorajam ou dificultam o acesso, a permanência e o crescimento no mundo do trabalho é fundamental para o seu sucesso. Conheça as nossas Políticas Globais de Alto Nível em https:
//www.Gigroupholding.Com/portugal/compromisso-social/

Please refer the Job description for details