Customer Service Manager (B2C, E-Commerce)
at ORAP GmbH
Deutschland, , Germany -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 03 Oct, 2024 | Not Specified | 03 Jul, 2024 | N/A | Cms,German,English,Project Management Skills,Negotiation,Data Analysis,Content Management Systems | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
ABOUT US:
ORAP GmbH was founded in 2013 in Germany, Berlin. It offers all kind of spare parts and technical car products in Germany and the Baltic States since 2007.
The main field of activity of the company is wholesale trade of auto parts and accessories for various brands of automobile and cargo vehicles, and also different equipment, worldwide. Besides that, our company is a trustful logistic & warehouse partner specialized in spare parts and similar product categories in the automobile industry.
We are looking for the Customer Service Manager (B2C, E-Commerce) to join our team
REQUIRED SKILLS:
- Proficiency in German (German is a must, English will be a huge plus)
- Understanding how marketplaces are working
- Data analysis and pricing strategies
- Based marketing skills
- Data and analytics skills
- Basic project management skills
- Knowledge of content management systems (CMS) and analytics tools
- Communication and negotiation skills
How To Apply:
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Responsibilities:
- Collaborate with logistics and warehouse departments to ensure timely and accurate order processing and shipping
- Manage new e-commerce platforms and ensure smooth operations
- Work with ERP service providers to ensure the best service and viable solutions
- Maintain effective communication with marketplace representatives and suppliers to resolve any issues related to listings, technicalities, or policies
- Help to implement competitive pricing strategies based on market dynamics, competitor analysis, and profit margins
- Participation in forecasting demand and maintain optimal inventory levels to prevent shortages and overstock situations
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Logistics/Procurement
Purchase / Logistics / Supply Chain
Supplies
Graduate
Proficient
1
Deutschland, Germany
