CUSTOMER SERVICE MANAGER
at Ciazcon Consulting
Johannesburg, Gauteng, South Africa -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 22 Sep, 2024 | Not Specified | 23 Jun, 2024 | N/A | Interpersonal Skills | No | No |
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Description:
CUSTOMER SERVICE MANAGER
Ciazcon Consulting
Published
June 21, 2024
Location
Johannesburg, South Africa
Category
Customer Service / Reservations / Telecalling
Job Type
Full-time
DESCRIPTION
Currently we are searching for a Customer service manager for Johannesburg, South Africa.
Responsibilities of this Post:
- Act as the primary point of contact for our clients, building strong, long-term relationships.
- Identify opportunities to expand services and solutions for existing clients.
- Oversee client accounts, ensuring client satisfaction and addressing any issues or concerns promptly.
- Coordinate with internal teams to ensure client needs are met effectively and efficiently.
- Develop and implement strategic plans to enhance client relationships and drive business growth.
Requirements of this Post:
- Bachelors degree in Business Administration, Marketing, or related field.
- Minimum of 3-5 years of experience in client relationship management or a similar role.
- Proven ability to manage multiple clients and projects simultaneously.
- Excellent communication and interpersonal skills.
How To Apply:
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Responsibilities:
- Act as the primary point of contact for our clients, building strong, long-term relationships.
- Identify opportunities to expand services and solutions for existing clients.
- Oversee client accounts, ensuring client satisfaction and addressing any issues or concerns promptly.
- Coordinate with internal teams to ensure client needs are met effectively and efficiently.
- Develop and implement strategic plans to enhance client relationships and drive business growth
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Graduate
Business administration marketing or related field
Proficient
1
Johannesburg, Gauteng, South Africa