CUSTOMER SERVICE MANAGER

at  Ciazcon Consulting

Johannesburg, Gauteng, South Africa -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate22 Sep, 2024Not Specified23 Jun, 2024N/AInterpersonal SkillsNoNo
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Description:

CUSTOMER SERVICE MANAGER

Ciazcon Consulting
Published
June 21, 2024
Location
Johannesburg, South Africa
Category
Customer Service / Reservations / Telecalling
Job Type
Full-time

DESCRIPTION

Currently we are searching for a Customer service manager for Johannesburg, South Africa.

Responsibilities of this Post:

  • Act as the primary point of contact for our clients, building strong, long-term relationships.
  • Identify opportunities to expand services and solutions for existing clients.
  • Oversee client accounts, ensuring client satisfaction and addressing any issues or concerns promptly.
  • Coordinate with internal teams to ensure client needs are met effectively and efficiently.
  • Develop and implement strategic plans to enhance client relationships and drive business growth.

Requirements of this Post:

  • Bachelors degree in Business Administration, Marketing, or related field.
  • Minimum of 3-5 years of experience in client relationship management or a similar role.
  • Proven ability to manage multiple clients and projects simultaneously.
  • Excellent communication and interpersonal skills.

How To Apply:

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Responsibilities:

  • Act as the primary point of contact for our clients, building strong, long-term relationships.
  • Identify opportunities to expand services and solutions for existing clients.
  • Oversee client accounts, ensuring client satisfaction and addressing any issues or concerns promptly.
  • Coordinate with internal teams to ensure client needs are met effectively and efficiently.
  • Develop and implement strategic plans to enhance client relationships and drive business growth


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Graduate

Business administration marketing or related field

Proficient

1

Johannesburg, Gauteng, South Africa