Customer Service Officer (1 year Contract)

at  PERSOLKELLY

The Customer Service Officer will be responsible for providing excellent service to customers, answering inquiries, resolving issues, and processing orders. Strong communication and problem-solving skills are essential for this role, as well as a positive and friendly attitude towards customers. The ideal candidate will have previous experience in customer service and be able to work well in a fast-paced environment.
Job Title: Customer Service Officer
Job Type: Full-Time
Job Summary:
We are looking for a dedicated and customer-oriented individual to join our team as a Customer Service Officer. The ideal candidate will be responsible for providing exceptional customer service to all our clients and ensuring that their needs are met in a timely and professional manner.

Key Responsibilities:

• Respond to customer inquiries and resolve issues in a timely and efficient manner
• Handle customer complaints and provide appropriate solutions to ensure customer satisfaction
• Build strong relationships with customers and provide ongoing support
• Process orders and ensure accurate and timely delivery of products or services
• Maintain customer records and update information as needed
• Collaborate with other team members to improve customer service processes and procedures
• Assist with other administrative tasks as needed

Qualifications:

• High school diploma or equivalent
• Previous experience in customer service or a related field
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Ability to work well under pressure and in a fast-paced environment
• Proficient in Microsoft Office applications
• Knowledge of CRM systems is a plus

If you are a motivated and customer-focused individual with a passion for providing exceptional service, we would love to hear from you. Apply now to join our team as a Customer Service Officer.

• Respond to customer inquiries and resolve issues in a timely and efficient manner
• Handle customer complaints and provide appropriate solutions to ensure customer satisfaction
• Build strong relationships with customers and provide ongoing support
• Process orders and ensure accurate and timely delivery of products or services
• Maintain customer records and update information as needed
• Collaborate with other team members to improve customer service processes and procedures
• Assist with other administrative tasks as neede