Customer Service Officer

at  AMA Collision

• Permanent, full-time position. Monday to Friday - get your weekends back!
• Grow your customer service skills with our great team in the automotive sector
• Showcase your administration skills with a long term postion.
  RPM Para Hills is one of the leading automotive repair workshops in our area. With our 20 strong team, you will be well supported and have access to the latest equipment in repair technology. We are a large, spacious facility where you will have room to do your best work.
  RPM is part of the AMA Group - the industry leader for collision repair. With our large network of facilities, you can go anywhere.

THE OPPORTUNITY

We have an exciting opportunity for Customer Service Officer to join the team at RPM Para Hills
This position is permanent position, Monday to Friday, 40 hours per week.
We are seeking a Customer Service professional, you will be assisting and supporting our wider team and managers with administration support including customer bookings and invoicing. A professional phone manner and positive attitude a must.
Apply or call us today on 08 7099 1180

• Ensuring the environment is always customer friendly
• Greeting customers on arrival.
• Keeping our customers informed about the repair process and anticipated completion dates for their vehicles
• Contacting customer to ensure that they are satisfied with the AMA experience
• Telephone and email correspondence
• Supporting management with inventory (parts, paint, consumables etc)
• Liaise with insurance providers regarding claims/repairs