Customer Service Officer

at  EPloyment Consultancy

• Ensure seamless and smooth check in/out of guests/members.
• Collect payment.
• Compile and tally cash collected against revenue collection report at the end of the day.
• Handle telephone/walk-in enquiries regarding bookings and reservations for rooms.
• Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay.
• Generate daily check-in lists for security & housekeeping info.
• Ensure adequate supply of stationeries for smooth daily operations.
• Submit monthly photocopier meter record.
• Raise billing requests as and when required.
• Record, compile and follow-up on lost and found item.

JOB REQUIREMENTS:

• ‘N’ level & above with 1-2 years of relevant experience.
  Interested applicants, please email us your resume to us.
  E-Ployment Consultancy
  EA License No: 09C0884
  EAP Name/ Registered No: Ivan/ R110831

Please refer the Job description for details