Customer Service Officer

at  HUA CHENG EDUCATION CENTRE KITCHENER RD PTE LTD

Singapore, Southeast, Singapore -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate08 Aug, 2024USD 2400 Monthly09 May, 2024N/ACommunication SkillsNoNo
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Description:

Candidate must be fluent in mandarin and able to read and write in Chinese characters. Working environment : Chinese Language Enrichment Centre.

REQUIREMENTS:

  • Minimum ‘N’ Level
  • Able to commit on weekends
  • Strong interpersonal and communication skills
  • Positive work attitude, self-driven, team player with strong service mindset

Responsibilities:

  • Assist in administrative duties pertaining to student and course registration matters
  • Provide professional service and advice in order to achieve customer satisfaction
  • Assist customers with their enquires and concerns with a service oriented attitude
  • Actively promote the centre’s programmes to prospective customers in a professional manner
  • Assist and follow-up with prospective or existing customers to promote new subjects and courses
  • Work towards company sales targets and to maximise retention
  • Handle customers enquiries, enrolment, payments and maintain accurate files for auditing in excel sheet
  • Establish a good rapport and build relationships with both prospective and existing customers


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Marketing/Advertising/Sales

Sales / BD

Sales

Graduate

Proficient

1

Singapore, Singapore