Customer Service Officer

at  Perigon Group

• Initial temporary contract with potential for a permanent position
• Rewarding work for a great healthcare organisation
• Multiple positions available

MAKE A DIFFERENCE IN HEALTHCARE: CUSTOMER SERVICE OFFICER

Do you thrive on building positive relationships and providing exceptional service? Are you passionate about healthcare and want to make a real impact?
Our client, a leading healthcare provider, is seeking motivated and empathetic individuals to join their growing Customer Service team! This is a temporary role with the potential to be made permanent based on performance/company development.

WHAT WE OFFER:

• The opportunity to make a positive impact on people’s lives.
• A supportive and collaborative work environment.
• Competitive salary package/hourly rates.
• The chance to develop your skills and knowledge in a growing organisation (training provided).
• Flexible working arrangements may be considered (depending on operational needs).
  Start immediately! We are looking for passionate individuals who can join the team right away.
  For more information, please reach out to Zac Smith 0466310409 | zac.smith@perigongroup.co

• Be the first point of contact for patients and members, providing exceptional customer service via phone, email, and in-person (if applicable).
• Answer inquiries about our services, appointments, billing, and insurance.
• Resolve customer concerns promptly and professionally.
• Schedule appointments and ensure a smooth patient experience.
• Maintain accurate patient records (with privacy practices upheld).
• Play a vital role in upholding commitment to patient satisfaction.