Customer Service Officer

at  Randstad

Randstad has partnered exclusively with one of the largest privately-owned logistics company in Australia! Due to continued growth our client is looking for a Customer Service Officer to permanently join their team.

Your Duties:

• Actioning emails and answering phones
• Attending customers needs
• Processing customer orders
• Accurate data entry into a variety of systems including SAP and Excel
• Cross training in all contracts to maximise resource coverage and assistance
• Ensuring the implementation of work instructions relating to the customer service department
• Providing additional support to the Transport Manager as required
• Providing general administrative support to Hire office

About you:

• Experience in logistics and/or transport industry
• Experience using SAP and Excel
• Strong organisational skills with the ability to prioritise tasks and manage time effectively
• Excellent communication skills, both written and verbal
• Attention to detail and a proactive approach to problem-solving
• Ability to work collaboratively in a team environment

What’s in it for you?

• A very competitive hourly rate
• Be a part of an exciting and supportive team environment
• Potential for career progression
• Onsite parking

If you meet the above criteria, please click Apply Now!
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

• Actioning emails and answering phones
• Attending customers needs
• Processing customer orders
• Accurate data entry into a variety of systems including SAP and Excel
• Cross training in all contracts to maximise resource coverage and assistance
• Ensuring the implementation of work instructions relating to the customer service department
• Providing additional support to the Transport Manager as required
• Providing general administrative support to Hire offic