CUSTOMER SERVICE OFFICER

at  SLS BEARINGS SINGAPORE PRIVATE LIMITED

REQUIREMENTS:

• GCE “N’ levels or equivalent
• Preferably with 1 - 2 years’ working experience in customer service or field sales
• Fluent in English and ability to speak Mandarin (to communicate with Mandarin speaking customers) will be an advantage
• Has initiative and a positive learning attitude
• Pleasant personality and customer service oriented
• Able to work independently as well as in a team
• Good communication skills & Possesses good problem solving skills

Interested candidates are to email your resume to with the following information in your resume:

• Current and expected salary
• Reasons for leaving your previous and current employment
• Availability to start work

We regret that only short-listed candidates will be notified. All applications will be treated in the greatest confidence

• Attachment to store for learning opportunity
• Organize incoming stock into respective locations for store-in
• Verify quantities, condition of items before delivery
• Handling of product samples
• Handles incoming calls / faxes / e-mails or serve walk-in customers on enquiries or confirmed orders
• Liaises with customers and negotiates on prices
• Prepares the necessary paperwork, such as quotations, delivery orders
• Follows up on outstanding enquiries, back orders and customers’ payments
• Issues credit notes to customers if necessary