Customer Service Officer/Team Lead
at RMA CONTRACTS PTE LTD
Singapore, Southeast, Singapore -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 11 Aug, 2024 | USD 3500 Monthly | 12 May, 2024 | N/A | Management Skills,Communication Skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
REQUIREMENTS
- Possesses at least a Diploma or GCE ‘A’ Level with at least three (3) years of supervisory experience in the Contact Centre industry.
- Possess excellent communication skills, both verbal and written. Able to communicate effectively with customers, agents, and other stakeholders, and be able to convey complex information in a clear and concise manner.
- Possess strong time management skills, including the ability to prioritize tasks, manage multiple assignments simultaneously, and ensure that deadlines are met.
- Possess strong problem-solving skills to effectively address challenges and drive the team towards success.
- We offer competitive compensation, ongoing training, and a supportive work environment.
Responsibilities:
We are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer/Team Lead. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT Software - Other
Software Engineering
Diploma
Proficient
1
Singapore, Singapore
