Customer Service Project Manager

at  Schneider Electric

Job Description:
This position is accountable for managing large customer engineered to order projects at the El Paso, TX sites to ensure the customer receives the best sales service possible and Schneider Electrics sales opportunities are maximized. The project scope typically incorporates complex equipment and can extend over multiple years.

WHAT QUALIFICATIONS WILL MAKE YOU SUCCESSFUL?

• This position requires a 4-year degree (engineering or supply chain preferred)
• The ideal candidate will possess excellent communication and interpersonal skills, the ability to multitask, work in a fast-paced environment and have time management skills
• Standard business application software experience to include MS Office 365, MS Excel and MS Access
• Knowledge of Q2C, SE Advantage, Bridge Front Office and other business systems preferred
  Qualifications:

• Takes ownership for the customer as the primary order management contact at Schneider Electric
• Initiates, plans, executes, controls, and closes customer projects/programs
• Confirms customer requirements, which includes drawings, specifications, job site requirements, Bill of Material alignment with specifications, and clarifing exceptions
• Manages complete job process from order preparation, thru manufacturing release, product shipment, post shipment support and financial reconciliation
• Partners with Field Sales or higher-level project management roles to validate the project’s statement of work and contract terms with the customer