Alliant Insurance is hiring a Customer Service Representative for our Senior Saving Network office in North Charleston, SC!
Senior Savings Network believes in helping customers navigate their Medicare options with trusted advisors! Company website: https://seniorsavingsnetwork.org/

SUMMARY

Are you passionate about customer service and looking for a career opportunity with advancement? If YES, we are looking for you to join our team as a Customer Service Representative.
We offer a challenging, fast-paced environment ideal for someone with a strong customer service and/or sales background. We are looking for motivated and enthusiastic professionals who share our commitment to excellence in sales and service.
In this position, you’ll provide a wide variety of highly valued support services to our external customers and our licensed insurance agents. Advancement opportunities are available!

EDUCATION / EXPERIENCE

High School Diploma or GED required
Minimum 1 year customer service or call center experience required
Ability to multi-task and handle a fast-paced work environment
Ability to navigate multiple electronic programs
Sales and Solutions or Contact Center experience a plus
Highly effective verbal and written skills preferred
Ability to perform and act professionally in all situations

LI-MH

• Place outbound and receive inbound calls
• Promote the company’s product portfolio and provide service assistance to consumers
• Respond to consumer inquiries through inbound and outbound calls as well as internet inquiries
• Partner with sales team to better assist their clients
• Other duties as assigned