Customer Service Representative
at AlphaGraphics Irving TX
Irving, TX 75063, USA -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 24 Jun, 2024 | Not Specified | 24 Mar, 2024 | N/A | Management Skills,Microsoft Office,Customer Service Skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
ALPHAGRAPHICS - CUSTOMER SERVICE SALES REPRESENTATIVE
We are looking for a qualified and experienced customer service sales professional to work as our new Inside Sales Customer Service Sales Representative. Your primary duties will include generating customer orders/invoices, answering customer phone calls/emails, working with vendors/suppliers to complete projects, ordering products/supplies, soliciting new business, estimating projects and supporting team members.
If you thrive in a fast paced environment where every day brings on a new challenge, Alphagraphics could be a fit for you! We are a locally owned printing and marketing company that specializes in client solutions. We are looking for an enthusiastic team player to join our organization today.
QUALIFICATIONS:
- Previous customer service experience (mandatory).
- Previous printing experience (mandatory).
- Working knowledge and experience with Microsoft Office as well as project management, spreadsheet, and word processing software for PCs.
PREFERRED SKILLS AND ABILITIES:
- Strong analytical and customer service skills.
- Highly detailed oriented with strong organizational and time management skills.
- Ability to solve problems and provide solutions.
- Demonstrated sales and printing industry skills.
- Ability to multi-task several projects at one time and meet aggressive timelines.
Responsibilities:
- Inside Sales Customer Service Representative – responsible for growing sales of customers and working with the sales team to develop/acquire new business opportunities.
- Professional Customer Service – anticipate requests of customers while creating and building strong customer relationships.
- Represent the business center in a professional and courteous manner.
- Responsible for managing and growing all account relationships.
- Display and demonstrate product knowledge, emphasizing value-added features.
- Provide accurate estimates for customers and follow up accordingly.
- Exhibits knowledge of the print industry. Full understanding of all areas and functions performed within the business center. On the job training available.
- Attend sales meetings and maintain daily communication with management.
- Manage/route center incoming emails/phone calls.
- Other printing related duties as needed.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Graduate
Proficient
1
Irving, TX 75063, USA