Customer Service Representative
at Arcon Recruitment
County Mayo, County Mayo, Ireland -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 09 Jul, 2024 | Not Specified | 10 Apr, 2024 | 2 year(s) or above | Excel,Communication Skills,Microsoft Office,Jd Edwards,Job Skills,Her,Outlook,Diction,Customer Service Skills,Supply Chain | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
JOB SKILLS AND QUALIFICATIONS:
- Minimum 2 year’s customer service experience.
- Excellent communication skills. Good grammar, voice, and diction
- Excellent customer service skills (friendly, courteous, and helpful).
- Excellent organizational skills.
- Good at Microsoft Office (Excel, Word, Outlook).
- Ability to Multi-Task.
- Basic supply chain or logistics preferred.
- JD Edwards / AS400 / Any ERP experience nice to have
Responsibilities:
- Input email/phone orders and relative data into JD Edwards ERP System.
- Make needed changes to orders based on customer needs or requests.
- Receive, investigate and respond to all customer inquiries regarding orders, shipments, products and complaints.
- Issue RGA’s – Returned Goods Authorization
- Answer customer’s concerns regarding orders, returns, shipments and products.
- Handle all customers in a professional and courteous manner.
- Report customer feedback information, when necessary, to the appropriate personnel/department.
REQUIREMENT SUMMARY
Min:2.0Max:7.0 year(s)
Outsourcing/Offshoring
Purchase / Logistics / Supply Chain
Customer Service
Graduate
The hospitality sector
Proficient
1
County Mayo, Ireland
