Customer Service Representative
at Avis Budget Group
Cairns, Queensland, Australia -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 25 Sep, 2024 | Not Specified | 26 Jun, 2024 | 3 year(s) or above | Good communication skills | No | No |
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Description:
Immediately hiring! We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise. We’ll help you reach your full potential by developing, encouraging and rewarding you to maximize your earnings in a friendly and empowering sales environment.
Responsibilities:
In this role you will be the face of our brand! Y ou will interact with our cus tomers at the renta l counter while marketing products and services , completing renta l bookings and responding to general cus tomer inquiries.
What you’ll do
- Establish ing cus tomer car renta l need s by actively listening
- Review in detail ABG’s various add on’s and services as to determine what may best suit the cus tomer
- Communicate renta l procedures and guidelines effectively
- Complete renta l bookings in a timely , efficient and accurate manner
- Answering cus tomer questions and inquiries
Perks y ou’ll g et
- Hourly pay + loadings + commission incentives
- Wellbeing programme incl. life insurance + discounted health insurance + superannuation options
- Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more
- Employee discounts on car renta l across Avis Budget Group
- Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
- Full training provided to help you achieve your goals & reach your potential
What we’re looking for
- Applicants must have a full and valid driver’s licen s e
- This is a casual position that requires a minimum availability of 3-4 days per week
- Ability to work in a fast paced environment while delivery exceptional cus tomer s er v ice
- Previous experience within retail, hospitality, cus tomer s er v ice , sales or similar roles
- Ability to follow procedures and adhere to company guidelines and standards
- Comfortable learning and using various computer systems to accurately input renta l information
Who w e a re
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, cus tomer-fo cus ed solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, cus tomers, and communities where we operate .
At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company’s workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportations solutions.
Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.
Cairns
Queensland
Australi
REQUIREMENT SUMMARY
Min:3.0Max:4.0 year(s)
Marketing/Advertising/Sales
Sales / BD
Customer Service
Graduate
Proficient
1
Cairns QLD, Australia