Customer Service Representative (Bilingual) - Dealer Support

at  GM Financial

WHY GM FINANCIAL?

GM Financial is the wholly owned captive finance subsidiary of General Motors. We are a global provider of auto finance solutions. We offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.
At GM Financial, we are looking for people who want to embark on an exciting career journey. Our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.
Our Purpose: We pioneer the innovations that move and connect people to what matters.
Responsibilities:

EXPERIENCE

• Secondary School required.
• Post secondary education preferred.
• 2 years of experience in a customer service or office environment is preferred.
• Previous automotive industry experience is preferred but not required.
• Must be fluent in French and English.

We are looking for people who want to embark on a career journey where you feel like you belong, you are satisfied at work and you are using your skills to create a memorable impact.Dealer Support Representatives are the primary point of contact for our GM dealer network.The Dealer Support responsibilities include responding to all dealer inquiries received and provide support for.The representative collaborates with resources from other functional areas as well as external vendors and partners when necessary. They must have a high level of soft skill as well as the ability to communicate and understand automative finance contracts and key processes.
Qualifications: