Customer Service Representative Danish (m/f/d) - 100% Homeoffice

at  Majorel Mnster GmbH

Work from home! – New opportunities for you just one click away.
No complicated application or any travel expenses for you.
You are looking for a new Job and working from your home (anywhere in Germany) sounds good to you? Then this is the perfect match!

What you get

• Certified product and communication training in an remote environment as well as ongoing on-the-job coaching and qualification
• A basic salary of up to 2,210€ gross
• Integration in an international team, multicultural environment
• Good development opportunities within the company
• We will provide you with everything you need for quick start with us
• Contactless interview and contract process

Your profile

• Excellent Danish language skills (spoken and written)
• Very good English skills (spoken and written)
• Service-oriented, patient and friendly manner
• Professional communication skills and accordant soft skills
• Good PC skills (usage of web-based tools and MS Office)
• Sufficient typing skills
• Technical affinity and experience in supporting customers beneficial
• Interest in working full or part time

Your challenge

• Support of business customers via phone, email and chat
• Responsible for handling cases of assigned customers
• Documenting and processing business customer details and transaction data by using internal tools
• Possibilty to generate an attractive Incentive based on your customer satisfaction results.
• Building and updating detailed knowledge of available business software solutions and internal processes

About us
Majorel is now Teleperformance. The acquisition of Majorel by Teleperformance allows us to offer even more exceptional services in more locations worldwide than ever before.
Teleperformance is a global leader in digital business services. We consistently seek to blend the best of advanced technology with human empathy to deliver customer care that is simpler, faster, and safer for the world’s biggest brands and their customers.
Backed by nearly 500,000 inspired and passionate team members globally who currently speak more than 300 languages, we have a global scale and local presence which allows us to be a force of good in supporting communities, clients, and the environment

Please refer the Job description for details