Customer Service Representative

at  Ekantik Services Limited

THE IDEAL CANDIDATE WILL BE:

• Proactive, motivated and a hardworking person
• Able to work part of a team as well as unsupervised.
• Passionate in providing customer service and always putting the customer first
• A great communicator
• Available to work rotating shifts, on weekends and public holidays.

• Ensuring customers receive prompt and quality service
• Communicate with customers, supervisors, colleagues in a positive and professional manner.
• Perform cashier duties accurately to ensure cash drawers balance, performing basic addition and subtraction functions and counting back change.
• Address all customer complaints in a professional manner
• Comply with all safety rules, company policies and scheduling requirements.
• Accurately balance cash drawers at the beginning and end of each shift
• Professionally and cheerfully greet customers upon entering the store, assist with any questions which they have.
• Monitor the surroundings to identify any potential threats.
• Perform tasks in the store as directed, including stocking, cleaning, pricing and merchandising.